Version update date: April 1, 2026
Version effective date: April 1, 2026
The entity responsible for the processing of personal data referred to below is Chery Commercial Vehicle (Anhui) Company Limited(hereinafter referred to as “we” or “us”)a private company with limited liability established under the local and international laws and regulations, having its statutory seat in 15/F, Building 8, Science and Technology Industrial Park, 717 Zhongshan South Road, High-tech Industrial Development Zone, Yijiang District, Wuhu, Anhui, China. To ensure compliance with international data protection legislation, we are the data controller of this personal data.
This Privacy Policy ('Policy') is a global Policy which describes how we collect personal data relating to users, as well as how we process and potentially use such data.
This Privacy Policy does not apply to:
1.The processing of personal data when you use our vehicle;
2.The processing of personal data when you interact with distributors, dealer, or retailers (such as when you purchase your car or have it repaired);
3.Your use of third-party services in our website. The data processing of these services is subject to their individual privacy policies, which we strongly advise you to read carefully.
We acknowledge that the laws of certain jurisdictions may restrict, limit or prevent us, either in whole or in part, from collecting, processing or using such data in the manner described below. Accordingly, this Policy is designed to comply with applicable data protection laws globally. If any provision of this Policy conflicts with mandatory local laws, the local laws shall prevail. We will process your personal data in accordance with both this Policy and applicable legal requirements.
In this Privacy Statement, we will explain to you:
1.What personal data do we collect and how do we use your personal data?
2.Cookies
3.How do we share your personal data?
4.How do we transfer your data outside your region?
5.What rights do you have in relation to your personal data?
6.How long do we retain your data?
7.How do we protect your data?
8.Protection of children’s personal data
9.How can you contact us and make a request?
10.How will we update this Privacy Policy?
1. What personal data do we collect and how do we use your personal data?
We use the collected personal data when you visit our web applications to manage and meet with your service and information requests, to make our products and services as effective as possible, and to protect our IT systems from attacks and other illegal activities.
To communicate with you:
| Data Processing Purpose | Type of Personal Data | Legal Basis for Processing |
| We would like to get in touch with you to answer your questions. | Your contact information, including your name, your phone number, and email address. Communication and interactions information, including yourrequest details. | Where you have provided your consent |
To ensure information security, and to understand and improve our products and services.
| Data Processing Purpose | Type of Personal Data | Legal Basis for Processing |
| To detect and defend against unauthorized access to data, and to enhance information security | 1) Device information. 2) Network activity information. | Necessary for our legitimate interests: to protect the confidentiality, integrity, and availability of IT systems. |
| To upload crash logs for troubleshooting. | 1) Account information. 2) Relevant crash logs. | Necessary for our legitimate interests: to maintain product stability, diagnose technical errors, and improve service quality. |
| To understand and analyze website UI behavior and usage, so as to improve our services. | Analytics data (aggregated data on UI behavior, usage and analytics of website.) | 1) Necessary for our legitimate interests: to understand, analyze and improve customer experience. 2) Where you have provided your consent. (website cookies) |
2. Cookies
Essential Cookies: these cookies are necessary for core functionality, such as security and network management. They always need to be on. We use some essential cookies to make this site work. These cookies do not require your consent as they are essential for the website to function. They are placed on the basis of our legitimate interest in providing a functioning website.
Analytics Cookies: we'd like to set analytics cookies to understand how you use this site. We may use services from Google that may also use cookies. Analytics cookies are only placed with your prior consent. You can withdraw your consent at any time via our cookie settings.
You can find more information about the way we handle personal data in our Cookies Notice.
3. How do we share your personal data?
3.1 Affiliates and subsidiaries
We share personal data with our affiliates and subsidiaries to assist in operating, enhancing, and fulfilling services on our behalf, including outsourcing certain operations, on legal grounds recognized under applicable law.
3.2 Services providers and business partners as data processors:
We share data with our services providers and partners to maintain our business operations, our relationship with you, and provide you with our services.
| Categories of providers | Third Party | Reason for Sharing |
| IT provider | Guangzhou PMPARK Technology Co., Ltd. | Personal data is transferred to IT-providers who supply general business support systems to us, such as software and data storage providers. |
| Operation service provider | Guangzhou PMPARK Technology Co., Ltd. | To help operating the website. |
3.3 Law enforcement and government authorities
To fulfill our legal obligations, we may be required to disclose data in response to subpoenas, court orders, or lawful requests from government authorities conducting investigations. This includes compliance with law enforcement requirements, regulatory inquiries, and the verification or enforcement of our policies and procedures. We may also disclose data in emergency situations to prevent or halt potentially illegal, unethical, or legally actionable activities. When we receive a request for personal data from a law enforcement authority, we assess the necessity and proportionality of the requested data.
4. How do we transfer your data outside your region?
As a global company, we operate internationally. By submitting your personal data to us, your data may be transferred to countries other than your country of residence or where the data was originally collected. We shall only transfer your personal data when necessary. We comply with laws on the transfer of personal data between countries to help ensure your data is protected as described in this Policy, wherever it may be. The international transfer of personal data is safeguarded through appropriate mechanisms as required by applicable law, which may include Standard Contractual Clauses (SCCs), data transfer impact assessments, regulatory approvals, or other transfer mechanisms recognized under the laws of your jurisdiction. Where required by applicable law, we will obtain your separate and specific consent before transferring your personal data outside your region.
We may rely on various legal grounds to collect, use, and otherwise process your data, including: your consent; that the data is necessary for the performance of a contract with you; to comply with a legal obligation; to protect your, or someone else’s vital interests; or for a legitimate interest that is balanced against your rights and interests (where recognized under applicable law). Where legitimate interests is recognized as a legal basis, these may include our interest in improving its products and services, enhancing safety and security, protecting us or our business partners against wrongful conduct, and responding to employee inquiries and claims. In jurisdictions where legitimate interests is not a recognized legal basis, we will rely on alternative legal grounds as provided by applicable local law.
5. What rights do you have in relation to your personal data?
The rights listed below are general rights set out in various data protection laws. Additional rights may apply depending on your location. We will respond to your requests based on the relevant local legislation. Exercising your rights does not affect our legal obligation to retain data required for compliance with legal obligations.
5.1 Right to be informed
You have the right to be informed about the collection and use of your personal data. This Policy serves that purpose, and you will be informed of any changes.
5.2 Right to access your personal data
You have the right to request data about the personal data we hold regarding you. Upon request, we will provide you with a copy of your personal data.
5.3 Right to rectification
You may request from us the rectification of incorrect or incomplete personal data concerning you. We make reasonable efforts to keep personal data in our possession or control, which are used on an ongoing basis, accurate, complete, current and relevant, based on the most recent data available to us.
5.4 Right to erasure (right to be forgotten)
You have the right to request the deletion of your personal data where:
(a) the data is no longer necessary for the purpose for which it was collected;
(b) you withdraw your consent and no other legal basis applies;
(c) you object to processing and there are no overriding legitimate grounds;
(d) the data has been unlawfully processed;
or (e) deletion is required to comply with a legal obligation.
Please note that this right is not absolute and may be subject to exceptions under applicable law.
5.5 Right to object to processing
You have the right to object to the processing of your personal data in certain circumstances, including where we process your data based on legitimate interests or for direct marketing purposes. Upon receiving your objection, we will cease processing your data unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
5.6 Right to lodge a complaint
You have the right to lodge a complaint with your local data protection supervisory authority or with any other data protection authority in your region. We encourage you to contact us first so we may try to resolve your issue.
5.7 Other rights under applicable law depending on your location
you may have additional rights under applicable local data protection laws that are not specifically listed above. These may include, but are not limited to, the right to request anonymization, blocking, or deletion of unnecessary or excessive data, the right to request information about third parties with whom your data has been shared, the right to obtain a review of decisions made solely based on automated processing, or other rights as provided by applicable local legislation. We are committed to respecting all rights granted to you under the data protection laws applicable in your jurisdiction.
6. How long do we retain your data?
We retain data related to the services we provide in accordance with our legal obligations. We retain the data we collect from or about you for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once the data is no longer necessary for these purposes, we either delete it or retain it in an anonymised form. When deciding on the appropriate retention period, we consider various factors, such as the type of services requested or provided, the nature of our relationship, the potential impact on the services provided if certain data is deleted, and any legal retention periods.
7. How do we protect your data?
We strive to maintain adequate security standards and have implemented robust technical and organizational measures to protect your data, in accordance with the current, general state of technology. We ensure that your personal data is adequately secured against loss, falsification or unauthorized access.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the competent supervisory authority and, where required by applicable law, inform you of the breach without undue delay. We will also take appropriate remedial measures to mitigate the impact of the breach.
8. Protection of children’s personal data
We do not collect or use any personal data from children (as defined by applicable law) without prior, verifiable consent from the holder of parental responsibility over the child.
9. How can you contact us and make a request?
If you have any questions about the processing of your personal data, we recommend reading through this Privacy Policy first.
To make a query, raise a concern, or exercise your data subject rights, please feel free to contact:
Entity name: Chery Commercial Vehicle (Anhui) Company Limited
We can be reached via the following contact details:
• Mailing address: 15/F, Building 8, Science and Technology Industrial Park, 717 Zhongshan South Road, High-tech Industrial Development Zone, Yijiang District, Wuhu, Anhui, China.
• Email address: DELIVAN@cheryholding.com
We take your privacy seriously and aim to respond to you within one month or within the timeline specified by the relevant local privacy protection law, after confirming your identity. Where applicable local law provides you with the right to lodge a complaint with a data protection authority or other competent supervisory body, you may do so if you believe that we have not adequately addressed your complaints or concerns.
10. How will we update this Privacy Statement?
We may update this Privacy Policy, for example, to reflect changes in our business operations and measures for protecting personal data. If we make changes to this Privacy Policy, we will update and disclose it. Where changes to this Privacy Policy significantly impact the nature of our data processing or have a substantial effect on you, we will provide sufficient advance notice, allowing you the opportunity to exercise any applicable rights.
